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Refund & Cancellation Policy

At TRIO SOLUTIONS LLC, we are committed to providing high-quality digital marketing and subscription-based services. To maintain fairness and transparency in our operations, we have outlined our Refund and Cancellation Policy below. Please read this policy carefully before subscribing or initiating any service with us.

🔄 Cancellation Policy
Service-Based Subscriptions (SMM, SEO, E-Link, etc.):
  • Clients may cancel their subscription at any time by providing a written notice at least 7 days before the next billing cycle.
  • Cancellations made after this window will apply to the next month’s cycle.
  • No partial cancellations or holds are available for active service periods.
  • One-Time Projects (e.g., website development, audits, consulting):
  • Projects can be cancelled before the work has commenced.
  • Once the initial work phase has started (such as research, strategy planning, or design), cancellations will incur a service fee based on time invested (typically 30–50% of the project cost).
💳 Refund Policy
Non-Refundable Services:

Due to the nature of digital services and the immediate allocation of resources, all subscription-based and service payments are non-refundable once the billing cycle begins or work has started.

This includes but is not limited to:

  • Social Media Management (SSM) Subscriptions
  • SEO Packages
  • Digital Advertising Campaigns
  • E-Link Mentorship Subscriptions
  • Content Creation and Graphic Design
  • Refund Exceptions:

In cases of technical errors, duplicate payments, or failed service delivery (due to fault on our side), we will offer a full or partial refund after internal verification.

Refund requests must be submitted within 2 business days of payment.

No Refund for Unused Services:

If you fail to use the service or do not provide necessary information to proceed with the project, we will not issue a refund for the unused portion of the package or subscription.

📬 How to Request a Cancellation or RefundTo request a cancellation or refund, please contact us at:


📧 [email protected]
Include the following in your request:

  • Full name and business name
  • Service subscribed to
  • Reason for cancellation or refund
  • Proof of payment (e.g., transaction receipt)
  • Our team will review your request within 3-5 business days and provide a response accordingly.
📌 Final Notes


By initiating a service or subscribing to a plan, you agree to this Refund & Cancellation Policy.

TRIO SOLUTIONS LLC reserves the right to revise this policy at any time with notice.